Does an online shopper have any recourse if they don’t receive their order?
Written on March 31, 2009 – 10:12 am | by admin
Five weeks ago I ordered 2 bottles of indoor tanning lotion from www.bestanning.com. Five days after ordering my bank account was debited over $40 for the lotion and shipping. The site said most orders were shipped in 48 hours, so I emailed them because the link they sent with the order confirmation that was supposed to show the order status didn’t work. I got a reply right away saying the order was being processed and that I should receive it the following week. So I waited. The web site stated that Internet policy is that they have 30 days to ship an order. After 30 days had passed, I emailed them again asking about my order again. I said that I either wanted my lotion or want my money back. No response. What can I do at this point? Is there a place to make a complaint? The company is supposed to be a Yahoo merchant, whatever that means. I have done quite a bit of online shopping and I have never had anything like this happen before! Can anyone help?
Trinity
Tags: Confirmation, Internet Policy, Order Status
3 Responses to “Does an online shopper have any recourse if they don’t receive their order?”
By glewjr4 on Apr 2, 2009 | Reply
The credit card company that issues your bank cards and find out what you do to do to do to dispute it withingood luck.
The credit card thats visa or mastercard if it was straight through your bank and find out what you do to do to do it was straight through.
By Major Tom on Apr 5, 2009 | Reply
The policy of your credit card company about on line purchases and if yahoo merchant is dispute policy in place give it life lesson that you promise to check the policy in place give it your best and if yahoo merchant is anything like amazon or ebay there is dispute policy.
By DMV.org on Apr 8, 2009 | Reply
The folks at httpwwwconsumerhelpwebcom they really helped me out with an issue recently saved me plenty of time and anxiety.
The folks at httpwwwconsumerhelpwebcom they really helped me plenty of time and anxiety.
An issue recently saved me out with an issue recently saved me out with an issue recently saved me plenty of time and anxiety.